Contactez-Nous
Merci de remplir ce formulaire, l'un de nos agents vous répondra par email dès que possible.
Please note that we are not able to answer any questions about on-site courses.
Questions about a specific course (dates, content, fees) should be addressed to the course provider.
You can contact the course providers as follows:
- Use the direct Contact form (login required) which is provided on the right-hand side of a course page.
- Go to the website of the organisation that has posted the course to find contact details there.
To suggest a new resource for the European Toolkit for Schools, please use the resource suggestions form (log-in required).
Any suggestions for the European Toolkit for Schools that you submit via our general contact form below, will be disregarded.
To suggest content to the School Education Gateway, please use the content suggestions form (log-in required).
Any content suggestions that you submit via our general contact form below, will be disregarded.
Message to eTwinners
Please contact your National Support Organisation for anything related to eTwinning.
The central, European support team will always refer you to your NSO if you have any questions related to eTwinning, such as validation or projects.
ESEP profile details
EU Login account
An ESEP profile is linked to an EU Login account. When handling a duplicate account, we need to know with which EU Login account the user wants to log in to the remaining ESEP profile. This can be either of two EU Logins the user has linked to their duplicate ESEP profiles, or a completely different one. More info
Ideally, the user provides you with this info. Simple steps for the user:
- Go to https://ecas.ec.europa.eu/cas/userdata/ShowDetails.cgi
- Log in with your preferred account/email address
- Copy the 'Username' and 'E-mail' fields from the page
Our team only works in English
If you write to us in any other language, we will use an automated translation service to read your request, and we will reply to you in English.